If you are unhappy with your purchase we offer a 30 day returns policy.
In order to be eligible for the returns policy the item must:
- Be returned within 30 days of the date it was received.
- Be returned in pristine condition, alongside everything it was originally sent with.
If based in the UK you can generate a free post returns label by clicking here.
If based outside of the UK please email us at firstname.lastname@example.org or use the live chat feature on our website. Our Customer Services team will be in touch to assist you further.
As soon as your item is returned to us our Returns department will contact you via email.
Unfortunately, we cannot accept returns on pierced jewelry for hygiene reasons (unless faulty).