We're excited to offer a FREE bracelet adjustment service! If you provide us with your wrist size, we will make sure your watch is adjusted as close as possible to your specifications.
There's a box you can use to provide your wrist size on the last page of the checkout, just before you head to the payment options:
The service itself is free, however, there may be a charge if we need to order additional links to fulfil the request. It probably goes without saying, but if we need to order parts then there will be a small delay in fulfilling your order.
When measuring your wrist size, we recommend you take a piece of string, wrap it around your wrist and mark where the ends intersect. Measure from one end of the string to the marked point and voila! You have your wrist size.
If you don't know your wrist size, or your buying a gift, no problem! Our colleagues at Goldsmiths will be more than happy to adjust your watch for you. Make sure you provide proof of purchase and the adjustment will be FREE!
If no Goldsmiths store is local to you, then a third party local jeweller will likely be able to help. If you keep your receipt for the adjustment work, we'll reimburse you for £5.00! Please note though, once a third party (neither Watch Shop nor Goldsmiths) have adjusted the watch, it will no longer be eligible under our Returns Policy.
For more information on our Adjustment Policy, please click here.