We adopt a hassle free approach to faulty items.
If you're within the UK, you can print yourself a free post returns label here. If you can't print the label, we will refund you the cost of standard postage. Our returns address for UK orders is:
PO Box 8174
If you're outside the UK, you're best contacting us. Together, we'll figure out the most effective way to facilitate your return.
Please return the faulty item with a note containing the order ID and reason for return, alongside the manufacturer's warranty.
As soon as your order is returned, our Returns Team will be in touch to offer further assistance.