If you're unhappy with your purchase or want to return it for any reason, we've made sure that the process couldn't be easier!
If you're within the UK, you can print yourself a free post returns label here. If you can't print the label, we will refund you the cost of standard postage. Our returns address for UK orders is:
PO Box 8174
If you're outside the UK, you're best contacting us. Together, we'll figure out the most effective way to facilitate your return.
There are a couple of points to bear in mind when returning your order:
- It must be returned within 30 days of receipt to be eligible for a refund.
- It must be returned in pristine condition, alongside everything it was originally sent with.
Unfortunately, we cannot accept returns on pierced jewelry for hygiene reasons (unless faulty).